Terms & Conditions
Currently, only fostering or adoption agencies can make bookings once a fee agreement is in place. Direct bookings from applicants are not accepted at this time, although we hope to offer this option in the future.
If an applicant arrives more than 15 minutes late, the full assessment fee will be charged, and the examination will not take place. A new appointment will need to be booked, incurring an additional fee.
Cancellation policies are as follows:
- Less than 24 hours’ notice: The full fee will be charged.
- More than 48 hours’ notice: No fee will be charged.
- Between 24 and 48 hours’ notice: 50% of the usual fee will be due.
If the applicant arrives without the required medical records, the full fee will be charged, and the assessment will not be conducted. A new appointment must be scheduled.